Sunday, November 24, 2024

Kristin Brzoznowski

Kristin Brzoznowski is the executive editor of World Screen. She can be reached at kbrzoznowski@worldscreen.com.

Report: Cord-Cutters Least Satisfied Among Streaming Video Consumers

August 26, 2016

According to new research from J.D. Power, customers tend to be a lot happier with services like Netflix, Hulu, Amazon and other streaming platforms when they keep their existing pay-TV subscription. Cord-cutters had the lowest overall satisfaction scores (802) of any customer segment in the J.D. Power 2016 Streaming Video Satisfaction Study.