New COO for Unitymedia

COLOGNE: Unitymedia Group has brought on Joachim Grendel to serve as its COO and managing director, effective March 1. 

Grendel joins Unitymedia from The Boston Consulting Group, where he spent the last ten years serving in various roles. He will assume responsibility for customer operations, including all aspects of customer service, information technology and operating process development. 

Parm Sandhu, Unitymedia’s CEO, said: "We are delighted to welcome Joachim to our senior management team. He has a wealth of relevant experience and expertise which will help Unitymedia further enhance its operating capabilities and customer satisfaction."