Report: Cord-Cutters Least Satisfied Among Streaming Video Consumers
According to new research from J.D. Power, customers tend to be a lot happier with services like Netflix, Hulu, Amazon and other streaming platforms when they keep their existing pay-TV subscription. Cord-cutters had the lowest overall satisfaction scores (802) of any customer segment in the J.D. Power 2016 Streaming Video Satisfaction Study.
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